Shipping policy

🚚 Shipping Policy

Order Processing

All orders are processed within 24 hours (1 business day) of order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day

  • You will receive a confirmation message once your order is successfully placed

Shipping Time

We deliver across India.

Estimated delivery time:

  • Metro Cities: 2–4 business days

  • Other Locations: 3–6 business days

Delivery timelines may vary depending on location and courier service availability.

Shipping Charges

  • Free Shipping on orders above ₹499

  • A standard shipping fee may be applied on orders below this amount (visible at checkout)

Cash on Delivery (COD)

  • COD is available on eligible orders

  • A small COD handling fee may be applicable at checkout

Order Tracking

Once your order is shipped, you will receive:

  • A tracking link via SMS / WhatsApp / Email

You can track your shipment in real time.

Delivery Partners

We work with trusted courier partners like Delhivery to ensure safe and timely delivery.

Delays

While we aim to deliver on time, delays may occur due to:

  • High order volumes

  • Weather conditions

  • Operational issues with courier partners

AutoGT is not liable for delays caused by external factors.

Incorrect Address / Failed Delivery

  • Please ensure your shipping address and contact details are accurate

  • If a delivery fails due to incorrect details or unavailability, re-shipping charges may apply

Damaged or Missing Orders

If you receive a damaged or incomplete order:

  • Contact us within 48 hours of delivery

  • Share images/videos for verification

We will resolve the issue at the earliest.

Contact for Shipping Queries

📧 info@autogt.in
📱 +91 7710771122 / 7710771100