Refund policy

🔄 Return & Refund Policy

Returns

At autoGT, we strive to deliver premium quality car care products.
If you are not completely satisfied with your purchase, we’re here to help.

You may request a return under the following conditions:

  • The product is damaged, defective, or incorrect

  • The request is raised within 48 hours of delivery

  • The product is unused and in original packaging

To initiate a return, please contact us at:

📧 info@autogt.in
📱 +91 7710771122 / 7710771100

Non-Returnable Items

We do not accept returns in the following cases:

  • Used or partially used products

  • Products damaged due to misuse

  • Requests made after 48 hours of delivery

Return Process

  1. Share your order ID and issue details via WhatsApp or email

  2. Provide images/videos of the product for verification

  3. Once approved, our team will guide you with the return process

Refunds

Once your return is received and inspected:

  • Refunds will be processed within 5–7 business days

  • The amount will be credited to the original payment method

For Cash on Delivery (COD) orders:

  • Refund will be processed via bank transfer or UPI

Replacement Policy

In case of damaged or defective products:

  • We offer free replacement instead of refund (if preferred)

  • Replacement will be shipped at no additional cost

Order Cancellation

  • Orders can be cancelled before dispatch only

  • Once shipped, cancellation is not possible

Shipping Charges

  • Shipping charges (if any) are non-refundable

  • In case of damaged or incorrect product, return shipping will be covered by us

Important Note

AutoGT products are designed for best results when used as directed.
Results may vary depending on usage and vehicle condition.